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Policies

Shipping & Return Policies

Our warehouses are located in Hayward, CA and Merrimack, NH. Most orders ship within one business day. Same day shipping on orders placed before 10:30am. Shipping times may vary depending upon the product ordered. For more info, visit our Shipping & Returns page.

Payments

Client agrees that transactions processed on this site represent an offer to buy merchandise. Good Start Packaging has the right to refuse any order and refund any credit card payments for any reason. These reasons may include but are not limited to concern about credit card fraud, inventory availability, and/or excess shipping charges not already in transaction.

The billing address on our website must match the billing address associated with the card you are using for payment. Otherwise, your payment may be rejected.

Charges are billed to your credit card after an order is submitted online. You will be charged for the total order at the time of checkout, even if your items will be shipped at several different times.

Sales Tax

Good Start Packaging collects and remits sales tax for all sales to: Connecticut, District of Columbia, Florida, Georgia, Illinois, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Virginia, Washington, and Wisconsin.

If you're purchasing products for use in these states, they may be exempt from sales tax. We can flag your Good Start Packaging account so that you won't be charged sales tax at checkout. This is a fast process and usually takes less than one business day to complete.

1. Set up an account on our website with an email address you plan to use.

2. Complete our Sales Tax Exemption form.

3. Wait for a confirmation email indicating your account has been set up.

Item Availability

Occasionally, inventory may be temporarily out of stock. In the case of a backorder, we will contact you to inform you of the extended lead time and the status of your order. To inquire about product availability, please contact our Client Service team at (866) 971-9251 or through our contact form. All items are subject to availability and while supplies last.

Canceling / Modifying an Order

Please contact us as soon as possible at at (866) 971-9251 if you wish to change or cancel your order. If an order has already been sent to the warehouse, we cannot guarantee a cancellation. 

Privacy & Security

Your security is our top priority. Our site provides SSL, which guards your personal information and guarantees your privacy while shopping. You can see that our site wide security is active by the padlock and https in the address bar. Our privacy policy is also available.

VOID WHERE PROHIBITED:
Although the information on this website is accessible worldwide, not all products or services discussed in this website are available to all persons or in all geographic locations or jurisdictions. Good Start Packaging and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this website is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of NH business registration of Good Start Packaging shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Good Start Packaging with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Good Start Packaging with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Good Start Packaging. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

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