About Good Start

We are a small team of people who are passionate about promoting sustainability through the use of compostables. We believe that composting is the environmentalism of the future, and work hard to spread the knowledge that there are alternatives to disposable plastic. Our company's founder Ken Jacobus started Good Start Packaging in 2009 because he wanted his children to know that he valued the earth - and had the courage to act on those values - to create a healthier place for them to live. Reducing disposable plastic use is our key mission, in addition to helping our clients be more successful. We know food service operators need reliable, fast delivery, so we operate multiple warehouses in the U.S. and deliver most orders in 24-48 hours. We are deeply grateful to our clients and to everyone who takes steps to help the environment.

ken-jacobus-photo.jpg Ken Jacobus | CEO

Prior to founding Good Start, Ken pursued a career in the media and technology industries in New York City and San Francisco. After a successful technology sales career, he decided to pursue his passion for the environment. Ken lives with his family in Wilton, New Hampshire. He enjoys the outdoors, music, and dining out with his family, and is an active member of his community.




Patrick Nichols | Business Manager

Patrick is a recent graduate of Saint Anselm College, where he received his B.A. in math with accounting. He enjoys being the problem solver in any way that he can.

Outside of work, Patrick volunteers as a hockey coach with the local youth programs and his former college team. He spends any time left over with his dogs, paddle boarding, and exploring the local beer and food scene throughout the Northeast.


 chris.pngChris Scott | Account Manager

Chris graduated with his MBA from Springfield College in 2013 and has set out to earn a living dedicating his time to something that serves the greater good. Chris shifted gears from the Tech industry to join the Good Start team in our growing effort to make a positive, lasting impact on the world we share.

Chris plays and coaches organized basketball year-round, and enjoys spending the rest of his free time hanging with family.  A self-described "people person", Chris' favorite aspect of business is actively collaborating with clients to help generate long-term successful partnerships.

heather-bio-pic.jpg Heather Connolly | Client Service Manager

Heather has a Bachelor’s Degree in English and has had a successful career in Office Management & Administration. She is committed to healthy living, and has spent the last six years as a Fitness Instructor helping people reach their individual wellness goals. She loves working with people, empowering others, and finding creative answers to tough problems. 

When she isn’t working, Heather loves hanging out with her husband and two little girls. On weekends you can find her outside running with her dog, reading on the couch or trying out a new healthy recipe!


Doreen Chaisson | Office Manager

Doreen earned her Bachelor of Science in Broadcasting and Film from Boston University, and spent 14 years working behind the scenes in broadcast television.  She then shifted direction and had a successful career in the financial services industry.  She joined Good Start after tiring of the corporate world and wanting to  pursue a career with a company whose mission benefits the greater good. 

Doreen enjoys traveling and spending time with her husband and 2 children, volunteering at animal shelters, and spoiling her dogs and cats.  She’s an avid reader, and loves to spend time outdoors puttering in her gardens, kayaking, and making her own maple syrup.


Evan Geddes | Client Service Representative

Evan lives with his wife, Adrissi and two young children, Brennan & Avery, in Nashua, NH. He is active in the community as a Boys Club volunteer as well as a Little League Coach. In his free time, Evan enjoys traveling, skiing, golfing and hiking.  Evan graduated from the University of New Hampshire with a B.S. in Marketing.  After many years as a Marketing Operations Manager in both the radio and high tech fields, he decided to pursue a career that was more rewarding personally. Given his love for the environment and the ways we can improve it, Good Start was a perfect fit.


courtney-hawkins-tree.jpgCourtney Hawkins | Client Service Representative

Courtney is a recent graduate from the University of Rhode Island where she received her B.S. in Nutrition and Dietetics and B.A. in Biology, in addition to being a member of the university's cross country and track and field teams. She is now pursuing her MBA in Sustainability and Environmental Compliance at Southern New Hampshire University with the desire to make a difference in the world.

Outside of work, Courtney volunteers as a high school cross country coach, and trains for marathons, mountain races, and road races. She enjoys spending her free time hiking, biking, running, and adventuring with her friends.